To apply, send your CV to siphokazi@kwena.net or apply directly at the link below.

Responsibilities/Tasks:

• Actively, carry through the ICT governance policies and procedures in place to provide good stewardship in the organisation and application of the company’s ICT resources
• Support the on-going implementation of the IT Strategic plan
• Build and maintain full understanding of technology platforms with the view to better equip or optimize the ways in which ICT delivers services to the company and/or clients
• Report to ICT Team lead and provide input and support on all ICT projects
• Maintain Service-levels (Availability and Capacity planning, IT service continuity and Information security– with special focus on client information security in particular)
• Support Service transition (Change management, Service asset and configuration management and Release and deployment management)
• Support Service operation (Event and incident management, access management, request tracking and fulfilment)

Minimum Requirements

• Relevant tertiary qualification in Information Technology or relevant work experience
• 2+ years’ experience of desktop and server hardware 
• 2+ years’ experience and working knowledge of Linux and Windows
• 2+ years’ experience with virtualisation with specific focus on VMware
• 2+ years’ experience with maintaining a Microsoft Exchange Server Environments
• Hands-on experience and knowledge of LAN / VLAN / Wireless /VOIP and WAN technologies
• Experience working with and supporting internal end-users

Skills and Knowledge that would be an advantage

• Microsoft Azure and Office 365 exposure

• Basic scripting experience – bash, python, power shell
• Monitoring solutions such as Zabbix, PRTG
• Basic web services(Apache, Tomcat, IIS)
• Experience in patch management solutions (WSUS)
• Rolling out and support of open source solutions
• Familiarity with Cobit/ITIL
• Strong hands-on experience with and knowledge of fire walling and traffic management
• Hands on experience with backup products i.e Backup Exec and Veeam Backup and Replication
• Foundation level certification in Mikrotik, N+ International and/or Cisco a must
• Basic exposure to SAN storage environment IBM administration

• 2+ years’ experience with managing a Microsoft Active Directory Environments
• Microsoft certification a plus (MCSE)
• Certification in Linux and/or Windows a plus
• Certification in VMware VCP a plus
• Certification in Azure a plus

Personal Profile

• Strong troubleshooting skills
• Organized, structured and attention to detail
• Ability to work in a team or alone
• Ability to work in a high-pressure environment
• Self-starter
• Customer focused
• Adaptable (ability to quickly learn new technologies as required)
• Excellent communication skills, both written and verbal

Please note that if you have not received a response to your submission within 2 weeks, your application has been unsuccessful.