IT Technical Specialist

Cape Town, Western Cape
Posted 8 months ago

To apply, send your CV to or apply directly at the link below.

To ensure the enablement and delivery of innovative technology based digital solutions in order to satisfy business and IT requirements. Operationalize world class services to ensure business systems are operating cost effectively and efficiently.

Job description

• Ensure effective Stakeholder Management to reduce risk

Communicate progress, status, events, planned activities and issues to all relevant parties.

Communicate technical decisions, discoveries, practices, processes, knowledge and information.

Deliver New Technologies in support of business strategic objectives

Conduct the necessary research and development to deliver innovative solutions in line with both IT and Business strategies

Test new technologies derived from approved business cases and manage implementation where appropriate, i.e. Software.

Keep abreast of non-technical factors that have a direct bearing on technological decisions such as budget constraints and business objectives by establishing business contacts and doing appropriate fact finding to ensure delivery within Time, Scope and Budget.

Maintain Technologies to enable to operational stability

Perform the administration of technical solutions according to the agreed plans and processes and propose continuous enhancements to these processes where applicable.

Ensure set standards implemented and adhered in support of a healthy and stable environment

Maintain and analyze internal records of problem causes and resolutions, identify recurring problems and modify the resolution actions to prevent recurrence.

Provide thought leadership to ensure best delivery of industry practice

Ensure that team members, management and other staff members working in related areas of technical concern are informed on all relevant technical decisions, discoveries, practices, processes, knowledge and information for effective delivery.

Ensure that sustainability and impact of the administration of technical solutions are understood and taken into account when technical solutions are proposed.

Deliver Solutions and Support and Diverse technologies and Platforms

Identify and leverage off subject matter experts to support and deliver solutions across multiple technologies and platforms

Identify and Leverage off the required SME’s to Investigate and remediate complex problems directly and indirectly linked to your area of responsibility

Minimum requirements

• Grade 12 and relevant degree/diploma (3 years)

• 2 – 3 years relevant experience (preferable experienced broadly across multiple areas of IT)

• Ability to support and interrogate SSIS & SSRS reporting features.

• MS SQL(Understanding of database and a database language) ,web services , XML , TSQL & Azure skills

• Documentation skills & a detail orientated acumen.

• Supporting a Production environment with a basic understanding of batch processes & scheduling thereof.

• A basic understanding of Retail operations, including store operations and working with large data sets.

• Ability to perform Standby

Additional Criteria

• Retail experience advantageous

• Experience working on projects or large continuous improvement initiatives

• Exposure to DevOps ways of working & tools (Azure, TFS )

• Experience working in an agile environment with peers and business counterparts

• Strong verbal , collaborating & communication skills

• Ability to represent the area and drive pieces of work proactively

• A self-motivated team player who can contribute future fit and innovative solutions to a dynamic technical landscape.

• Is aware of and responsive to internal and external events and influences on the technical landscape

• Ability to research technology-related concepts, trends and best practices, and apply findings

• Looks beyond symptoms to uncover root causes of problems to be solved

• Presents problem analysis and a recommended solution rather than just identifying and describing the problem itself

• Proactively approaches others to obtain missing information

• Takes action to reconcile discrepancies

• Plans with a realistic sense of the time and resource demands involved, maintaining awareness of the interrelationships between own and other activities/project

• Monitors and tracks progress to ensure delivery of all planned commitments, and keeps the appropriate people informed

• Listens attentively and checks understanding of the message being received.

• Speaks fluently in team meetings when presenting information.

• Discusses issues and exchanges information with partners to identify areas of mutual interest and benefit.

• Convinces others by identifying benefits for all; looks for ways to increase the value of the partnership for all parties.

• Adjusts to work effectively within new work structures, processes, requirements, or cultures

• Demonstrates resourcefulness in acquiring necessary knowledge, skills and competencies to adapt to change

Please note that if you have not received a response to your submission within 2 weeks, your application has been unsuccessful.

Job Features

Job CategoryRetail / Information Technology

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