Industrial Engineer (IT) (fore-sighting)

Posted 4 months ago

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Our client, a well-known public services organization with an office in Brooklyn, Pretoria, is currently seeking to appoint an Industrial Engineer who will focus on fore-sighting and innovation. This role will sit in their Business Design and Engineering Department, and reports in to the Senior Manager: Design Enablement. 

If you are passionate about simplifying complex business problems and have the requisite experience in conceptualising innovative business process solutions and eliciting detailed business requirements, with a strong capacity for translating these into conceptual solutions, ideally within the financial services industry, then we would like to hear from you.

Job Purpose

To enable the implementation of new leading-edge concepts in support of the business’ innovativeness strategy. This is achieved through research and bench-marking, participating in open collaboration networks, crafting and socialisation of concepts, identifying and conceptualising organisational innovation focus areas, as well as incubation of these concepts through prototyping/piloting. These concepts are informed by predicting, creating and leading the business by applying the fore-sighting skills of anticipation, innovation and strategy, and translating these foresights and innovations into conceptual solutions within the business environment. 

Minimum Requirements:

Relevant Bachelor’s Degree / Advanced Diploma (NQF 7): Industrial Engineering, preferably augmented by a qualification or further studies in Future Studies, Fore-sighting or Innovation Research, and 8-10 years’ experience in a similar environment, of which 3-4 years must be at operational specialist level


Senior Certificate (NQF 4) preferably augmented by a qualification or further studies in Future Studies, Fore-sighting or Innovation Research, and 15 years’ related experience, of which 3-4 years must be at operational specialist level


•Identify patterns or connections between situations that are not obviously related and to identify key or underlying issues

•Anticipate scenarios – i.e.: formulate new concepts based on information gathered

•Determine trends from raw data to assist decision-making in various aspects of work

•Take all relevant details into account to ensure that a task is completed to required standards


•Knowledge of innovation, industry and technology trends

•Understand a situation or problem by breaking it into smaller pieces/tracing the implications of situation in a step-by-step way

•Knowledge of own organisation’s policies, procedures, services, products and business operating models

•Know-how to interpret the functional policies and procedures, including monitoring their consistent application internally

•Know-how to define product features and develop implementation roadmaps in the business’ architecture and solutions landscape. Additionally, ensure that the designs support the achievement of sustainable business results, including the provision of design and implementation support and conducting stakeholder engagement.


•Conduct innovation research and benchmarking

•Conduct fore-sighting  i.e.: anticipate plausible futures

•Manage the business ideation process

•Conduct and/or facilitate innovation prototypes, simulations and pilots of emerging business trends

•Craft innovation conceptual designs

•Design and maintain the business model

•Ensure that business requirements are clearly identified, prioritised and satisfied by appropriate technical and/or business process solutions.

•Accumulate information to review work progress that provides input to reporting, decision-making and the identification of improvement opportunities.

•Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.

•Communicate situational interpretation and judgement of work outputs and queries in area of specialisation.

•Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.

•Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.

•Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements.

•Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.

•Execute specialist input through investigation &opportunities within the product process, including risk concern.

•Analyse and review legislative changes and practically translate these pieces of legislation for scoping use.

•Provide business design and engineering support to incorporate process initiatives.

•Design, model and document business design specifications.

•Apply and utilise systems in a manner that ensures efficient and effective service delivery, optimised quality, financial accuracy and calculation.

•Contribute to the successful implementation of change initiatives by providing support in area of work.

•Apply processes to improve data validation across service delivery systems in line with operational targets.


•Provide input into, and implement, the development of governance, compliance, integrity and ethics processes within area of specialisation.

•Ensure that completed work adheres to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.


•Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

•Search for, integrate, and share new knowledge attained through formal and informal learning opportunities

•Enable a culture where information regarding successes, issues, trends, and ideas is actively shared between team members.


•Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.


•Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.

•Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Technical Competencies:

•Innovation-driven research & benchmarking

•Anticipation (fore-sighting)

•Idea incubation

•Innovation concept development

•Business knowledge

•Capacity planning

•Institutional process analysis & redesign

•Process auditing


Please note that if you have not received a response to your submission within 2 weeks, your application has been unsuccessful.

Job Features

Job CategoryIT

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